RGM Vision

SNAPSHOT

Welcome! This is our vision for what RGM Transport and Logistics will look like, act like, and feel like in 2023. By sharing our vision with you, we hope to connect with you on an emotional level that will inspire you to take advantage of the opportunities to grow within our organization if that resonates with you. Or, if you are one of our valued customers that we serve or one of the vendors that we do business with on a daily basis, we want you to feel good about continuing to do business with us. You are important to us, and we want you to join us on this exciting ride as we make this vision a reality together.

Here’s our vision…

It’s December 31st, 2023, and RGM Transport and Logistics is a respected leader in our industry. We have a loyal base of customers who happily continue to do business with us again and again because we deliver remarkable results that leave lasting positive impressions. That is our mission. With a fleet of 60 trucks, we handle all deliveries, whether it’s building supplies, heavy equipment, or frozen food, with cheerfulness, professionalism, and excellence.

The Golden Rule is second nature in our culture and seamlessly intertwined in everything we do because our purpose is to bring glory to God by being a positive influence and a faithful steward of all that God has entrusted to us.

RGM Transport

Values

STEWARDSHIP

We take ownership and responsibility for the opportunities and resources that have been entrusted to us by God.

COMMUNICATION

We communicate in an ethical, respectful, open, honest, and honorable manner.

INFLUENCE

We are a positive influence on everyone we come in contact with and we foster long-term relationships with them.

PERSONAL GROWTH

We strive for continuous improvement towards personal excellence, and we use our abilities to their fullest potential.

TEAM MEMBERS & OPERATIONS

We have a team of 60 amazing Drivers who serve our customers day in and day out by providing them with ongoing exceptional service and excellent customer experiences while maintaining the assets we have entrusted to them.

The Operations Manager oversees the day-to-day operations and ensures everything is running smoothly. Our Fleet Manager is responsible for maintaining the equipment, keeping the trucks functioning at peak performance, and making sure the drivers have all of the tools and resources necessary to have a safe and efficient trip.

Within our Dispatch Department dispatchers are on the front line, and their top priority is serving our customers by scheduling their loads and return loads with our drivers, to create an effortless experience for customers from start to finish.

Our Accounting Department is in charge of making sure we operate within our budget, as well as providing us with live reporting that allows us to make important business decisions so we can increase profitability and be good stewards of our resources.

The HR & Compliance Department handles all things compliance-related, the logistics of our full health care coverage, and 401(K) for team members.

And last, but not least, we have our Founder Ryan Good. Ryan has freed up his time to work “on” the business, rather than “in” it. He leads the company focused on vision, strategy, and direction, while relying on the trusted, talented, and valued team members above to keep the company operating with excellence.

CULTURE

Everyone on the team consistently practices and follows the GOLDEN RULE. It’s woven into the very fabric of our company. Team members treat each other with respect, hold one another accountable, and encourage each other to grow and reach their goals (both on a personal and professional level). We treat each other with respect, appreciation, and as valuable members of a high-performing TEAM, because that’s what we are.

Recognition is an important part of our company culture and that’s why we consistently create extraordinary experiences and reward team members for hitting important professional milestones. We celebrate with five “touch-points” a year, which may include a team member’s birthday, anniversary, Christmas, Father’s Day, and a work anniversary. Whether it’s a fully planned fishing trip to the Adirondacks or hitting the trails of West Virginia, we create fun and memorable experiences.

We also recognize and celebrate when we land big deals with plenty of high-energy loud cheers and high-fives, creating a positive memory to mark the occasion. We acknowledge high-performance benchmarks with our drivers. Every six months drivers receive an evaluation based on company performance scorecards, core values, and expectations with incentive structures tied to their performance. In addition, if a driver goes a whole month without an incident they receive a $500 bonus.

Team members are constantly setting new and challenging goals for themselves. This includes personal, health, relationship, and business goals. We invest in personal development seminars and online training courses in order to provide essential team members with the ongoing education necessary to excel in their key areas of the company. Our team members also have an open mind when it comes to trying new ideas. They are excited to learn about new strategies to improve the efficiency and profitability of the company and are eager to implement these new ideas in the pursuit of constant and never-ending improvement.

Even our vendors love to deal with us because we are a breath of fresh air. We are professional, well prepared, respectful, and we pay them promptly. Whether it’s with team members, customers, or vendors, we treat others how we’d want to be treated.

CORE BUSINESS SERVICES

RGM Transport and Logistics offers premium over-the-road transportation in the flatbed, heavy haul, and refrigeration industry. We have a solid and LOYAL customer base, and our mission is to deliver remarkable results that leave a lasting impression on our valued customers so they want to continue to do business with us again and again. We are much more than a simple trucking company to our customers—we are partners who won’t leave them stranded, wasting their valuable time and money. We believe in nurturing deep relationships with them and being a reliable extension of their business.

Because the Golden Rule permeates everything we do, we approach every customer from a place of service. Our goal is to make their lives easier by providing a positive, effortless user experience. Customers appreciate our attention to detail and our willingness to serve them. They have the confidence to know that when they entrust us to get their valuable cargo from point A to point B we will get it done on time and as promised.

This high level of service, professionalism, and commitment sets us apart from other trucking companies. Whether we’re hauling aluminum building supplies, fireproof garage doors, HVAC units for hospitals, or large deliveries of frozen food, our most valuable clients turn into raving fans and customers for life!

HEADQUARTERS

When you pull into our main office building in Bethel, Pennsylvania (along route 78), you are greeted by a stunning, large, open, and airy office environment that is sparkling clean and filled with lots of natural sunlight. Even visitors, customers, and vendors marvel at how modern and welcoming the office is. When you walk through the door there is an office bullpen area off to the right that is electric with energy… where the team laughs and drinks coffee in the morning, getting ready to crush the day.

As you continue to walk through the office you see our reception area and private offices on the other side. There is also a large conference room and a fully stocked kitchen and dining area. This is where the entire team congregates together on “Free Lunch Fridays” where we chow down on delicious BBQ cooked on the company smoker, burgers, pizza, or some other delicious treat! Everyone also loves the modern tiled bathrooms, with all the latest finishes including showers and lockers. Our state-of-the-art, 130-foot long shop has 24-foot ceilings and plenty of natural light. There are also 8 truck bays, with 14-foot doors, for the rigs to efficiently get cleaned, serviced and ready to head out again.

There is a calm, comforting vibe amidst the focused energy, intensity, and confidence. Team members can be seen throughout the day on mission and fully engaged in their work.

Black semi with enclosed trailer

FLEET

Our fleet is made up of top-of-the-line, beautiful, late model Peterbilt rigs. Operating these showroom quality rigs throughout North America fills our drivers with a sense of pride, fulfillment, and purpose. We routinely upgrade them to minimize breakdowns on the road, and this is a reflection of the kind of care and attention to detail we give to everything we do. We are here to get the job done right and look good doing it!

SALES & MARKETING

Our marketing and sales philosophy is very straightforward. We have a list of dream customers who value service over price and we call and reach out to them. Then we continue to follow up with them and stay in touch. This keeps us top of mind and ready for when the opportunity presents itself. This simple marketing process results in us getting our foot in the door with these new dream customers. Then it’s just a matter of delivering top-notch service that will turn them into repeat customers for life.

GIVING FORWARD

We truly believe that every child deserves a home. That’s why RGM Transport and Logistics wholeheartedly supports the Angel House Organization, a charity that has been rescuing children and giving them a safe place to call home for the last 13 years. We are blessed to have been able to support this cause that is so near and dear to our hearts. We have built 10 orphanages in India so far, each one housing 12 wonderful children, and we are just getting started! We also have a contribution program in place that we make available to team members so we can support charities that are meaningful for them as well.

Ryan – President for RGM Transport

FOUNDER FEELING

I can still remember it like it was yesterday…

Trucking has always been in my blood. I grew up on a dairy farm, and my dad had a small trucking company. In 2008 I started driving one of my dad’s rigs, and in 2009 my wife and I got married and drove on the road for about a year. Even though I enjoyed driving a truck, I didn’t see myself doing it for the rest of my life, and I realized I preferred working with people instead.

That’s when I made the decision to change directions and I started looking around for other possibilities. About this same time, God orchestrated a meeting: I met a man who owned a small trucking company, and an opportunity presented itself to me. In 2010 I started managing his trucking company with the understanding and agreement that ultimately I would buy the business from him. In 2012 I successfully bought him out and changed the name. Shortly after that, RGM Transport and Logistics was born.

Now 12 years later we have been blessed to operate this multi-million dollar company with an amazing management team that creates growth opportunities for everyone. We now have 60 awesome drivers that are in alignment with our four core values of Stewardship… Positive Influence… Open and Honest Communication… and Continuous Personal Growth.

We’re grateful and blessed that we can give back, not only to our favorite charities but to our community and team members as well. We can provide you with amazing opportunities for growth if that is something you desire. So if this vision has ignited a flame within you, if you align with our goals and values, and you feel inspired and ready to accept the challenge, then let’s build an awesome future together! I invite you to step up to the plate and join us on this rewarding journey of growth and contribution… your life will never be the same!

Ryan Good
President

RGM Transport
9221 Old 22
Bethel, PA 19507

Phone: 610-942-2520
Fax: 610-942-2521
Email: [email protected]

Hours: Monday – Friday 7am – 5pm